Shipping Method: United States Postal Service, Priority Mail
Payment Methods: Visa, Mastercard, American Express, Paypal (to pay by check, please call or email)
Where I Ship: 48 Contiguous States, Alaska, Hawaii, Puerto Rico, VI, Guam
Shipping Rates: $4.95 Flat Rate USPS Priority Mail
Damage Claims: Should your purchase arrive damaged, please save all of the packing material and immediately notify Willowsong Studio and the postal service.
Estimated Shipping Time: Please allow 1 to 3 days for order processing. Under normal circumstances, your order will be processed and mailed by the following business day. Priority Mail includes a tracking number which will be provided to you so that you may track your shipment.
I am confident that you will love the piece which you have carefully selected, however, should you find that the item is not what you expected, please contact me immediately..... this can be done via email: [email protected] or via the contact button on this web site.... and we will begin to process your return.
Shipping is non refundable. Purchase price will be refunded by the same method used for original payment. Item must be unworn and in original condition. Returns are welcome with prior confirmation within ten days of purchase. Please save packaging so that the item can be re-packed and safely returned. I truly want you to be happy with your purchase and no reasonable request will be refused. Please buy with confidence!
Who is collecting information?
On my web site I use the following partners to conduct my business:
Where is this information shared?
As explained above, aggregated data is shared with trusted 3rd party partners (Google Analytics, Artspan/Jewelspan, MailChimp, PayPal) who use the highest levels of security to protect all data. You can read more about their security in the privacy links provided above.
How do you use this information?
I use the information you give me to ship your purchases to you.
I use your email in conjunction with your purchase, if necessary.
I use your email to send you studio updates when you have chosen to be a part of my email list.
I use the data from Google Analytics to determine the customer path through my website and determine if my website content is effectively helping me run my business.
Why do you collect this information?
I collect this information to create a user profile to determine what content you love, which in turn allows me to create more of it.
How can I find out what you know about me?
You can email me at [email protected]